Ihr Land / Your country / Votre pays
Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Deliveries are made within Germany and in the following countries: Österreich, Frankreich, Vereinigtes Königreich, Schweiz, Liechtenstein, Belgien, Niederlande, Luxemburg, Dänemark.

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany:

We charge shipping costs on the basis of the shipping weight:

Up to 450g: 2,20 EUR incl. 19% VAT
above 450g: 6,80 EUR incl. 19% VAT


From a order value of 210.00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:

Switzerland and Liechtenstein:
up to 450g: 4,40 EUR excl. VAT
above 450g: 14,22 EUR excl. VAT

EU:
up to 450g: 3,80 EUR incl. 19% VAT
above 450g: 12,82 EUR incl. 19% VAT


From an order value of 210.00 €, we deliver shipments to foreign countries free of cost.

Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 2 - 4 days, in case of foreign deliveries, within 4 - 7 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Terms of payment

In case of deliveries within Germany, you have the following payment options:

Payment in cash at the time of collection
-  Prepayment via transfer
Payment via SEPA direct debit
Payment via credit card
Payment via PayPal Plus
Payment by invoice

In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer
Payment via credit card
Payment via PayPal Plus


Further details on payment

 

Payment by invoice is possible under the following condition:

Nur für Privatkunden, nur in Deutschland


The invoice amount is to be settled at the time of payment on invoice within 14 days.

If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. Please ensure that the account in question possesses sufficient covering funds on the due date.

If payment is made using a credit card, your credit card account is debited in conjunction with the ordering of the goods.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.